Support
Answers to the most common questions, and how to reach us.
In an emergency, call 911. Church TAK support is not an emergency service and isn’t monitored around the clock.
Go to app.churchtak.com and sign in with the email address your church invited.
Forgot your password? Choose “Forgot password?” on the sign-in page. We’ll email you a link to reset it. If it doesn’t arrive in a few minutes, check your spam folder.
Your church admin sends an invitation from noreply@churchtak.com. Open the link and create your account with the same email address the invitation was sent to.
Invitation links expire after 48 hours. If yours doesn’t work, ask your admin for a new one, or for your church’s join link or QR code.
The Church TAK iPhone app is in beta through Apple’s TestFlight. Ask your church admin about access.
Almost everything also works in the browser at app.churchtak.com, on iPhone, Android and computers. If your church uses a checklist before post check-in, that check-in needs the iPhone app for now.
Allow notifications so Help requests and emergency alerts reach you. On iPhone, check Settings, then Notifications, then Church TAK.
Using the web app on an iPhone? Add app.churchtak.com to your Home Screen from Safari’s Share menu, then allow notifications there.
To leave a church, ask its admin to remove you. That ends your access to that church, including any TAK certificates.
To delete your Church TAK account completely, email support@churchtak.com from the address on your account.
Invite people, change roles and remove access in People. Set up services and posts in Schedule, checklists and files in Checklists & files, and Help and TAK settings in Church settings.
Stuck on setup, maps or TAK devices? Email us and we’ll walk through it with you.
Email support@churchtak.com. Tell us your church’s name, what you were trying to do and what happened, and include a screenshot if you can.
Questions about pricing or a demo? Email hello@churchtak.com or request a demo.
